windows 7 - Could not connect galaxy s3 i9300 using smart switch & Samsung kies after rooting

I have done a backup of my galaxy s3 4.3 using smart switch so i can recover my data after doing an update to 5.1.1 of android version.

After the update i was not been able to connect via smart switch and it tell me "unsupported device"

Also when trying to use samsung kies the connection can't be established.

However, device drivers of the phone are correctly installed and i can access my phone directly from the computer (windows 7 64-bits).

Any suggestions ? thanks