Monday, December 8, 2014

virus - Best Way to Remove Malware and Recover Files

So a family member's laptop got hit with a nasty virus which has made the device unusable including being unable to run a virus scan. The computeri simply freezes right after completing the boot up process. I was able to boot up from a live Linux USB stick which gave access to the files in the harddrive. So what is the best approach to run a virus scan and recover the files in question. (I'm thinking quarantining the recovered files in dedicated USB stick.)


The laptop is running Windows 10 x64


Edit: So now there is also partial disk failure. Said family member took the laptop to a repair shop (without my knowledge) to get a diagnostic. Not sure if the two events are related. Also, I was able to recover the import files to a dedicated USB stick

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