Tuesday, March 31, 2015

windows 10 - Disable one component of USB composite device that causes bluescreen when plugged in or booted

I just bought a cheap new netbook on clearance (Lenovo 100S) and I've been given a nice used external monitor (Dell SX2210).


The netbook only has two USB ports but the monitor includes a USB hub with four ports. It also includes microphone and webcam that work via the USB connection. (Monitor speakers require an audio cable rather than USB.)


Apparently this built-in webcam is known not to work with Windows 10. The system crashes with a BSOD when I connect the monitor to the netbook via the USB cable. It also crashes during bootup if the USB is connected.


Is there a way I can disable just the webcam component or its driver but retain all the other functionality? I would have to disable it when it's not plugged in, which I don't know how to do.




The first several crashes have this report:



On Mon 15/02/2016 2:13:42 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021516-11609-01.dmp
This was probably caused by the following module: oa002afx.sys (OA002Afx+0x1C34C)
Bugcheck code: 0x50 (0xFFFFFFFF8B4575C0, 0x10, 0xFFFFFFFF8B4575C0, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\oa002afx.sys
company: Creative Technology Ltd.
description: Advanced Audio FX Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: oa002afx.sys (Advanced Audio FX Driver, Creative Technology Ltd.).
Google query: Creative Technology Ltd. PAGE_FAULT_IN_NONPAGED_AREA



The later crashes have this report. I'm pretty sure the change is due to my attempt to update the driver:



On Mon 15/02/2016 5:16:02 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021516-11218-01.dmp
This was probably caused by the following module: ctauddrv.sys (CtAudDrv+0x1D16C)
Bugcheck code: 0x50 (0xFFFFFFFFB8BCE258, 0x2, 0xFFFFFFFF8B4575C5, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\ctauddrv.sys
company: Creative Technology Ltd.
description: Advanced Audio FX Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ctauddrv.sys (Advanced Audio FX Driver, Creative Technology Ltd.).
Google query: Creative Technology Ltd. PAGE_FAULT_IN_NONPAGED_AREA


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