Sunday, July 26, 2015

windows 7 - Disappearing Hard Disk

Symptom: I will be using the drive normally, playing a game that has been installed to it, and the game will freeze, almost freezing the entire system, then crash. My Computer no longer displays the drive. The Disk Manager no longer displays the drive (in fact, the drive count is off now, Drive 1 is missing, but 0/2/3/4 are all there).


System Events related to the disk in the order that they occured (Event ID)



  1. The driver detected a controller error on \Device\Ide\IdePort5 (11)

  2. The device, \Device\Harddisk1\DR1, is not ready for access yet. (15)

  3. An error was detected on device \Device\Harddisk1\DR1 during a paging operation. (51)

  4. The system failed to flush data to the transaction log. Corruption may occur. (57)


Each of these is repeated multiple times in a row, from 2 to 200 or so.


What I've tried so far


Cleared some space on the drive, its now down to around half full.


Replaced the SATA cable, and plugged it into a different receiving port on the MB. Also re-seated the power cable.


Other assorted Notes


The drive will reappear on reboot, and work normally for an uncertain length of time, depending on amount of access, before failing again with the same errors and behavior.


I recently upgraded my video card from 2 GeForce 9500's to 1 GeForce 440.


600W power supply.


If there's any other data you need, please ask for it, I either dont know you need it, or need to look it up myself.


UPDATE: SMART
Here are the smart attributes for the drive in question. Im not 100% certain I understand these completely...but they dont look like they flag anything as an actual failure...


=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 016 Pre-fail Always - 0
2 Throughput_Performance 0x0005 131 131 054 Pre-fail Offline - 147
3 Spin_Up_Time 0x0007 115 115 024 Pre-fail Always - 176 (Average 178)
4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 2373
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 1
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 131 131 020 Pre-fail Offline - 29
9 Power_On_Hours 0x0012 097 097 000 Old_age Always - 24969
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1195
192 Power-Off_Retract_Count 0x0032 098 098 000 Old_age Always - 2881
193 Load_Cycle_Count 0x0012 098 098 000 Old_age Always - 2881
194 Temperature_Celsius 0x0002 193 193 000 Old_age Always - 31 (Min/Max 12/50)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 2
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 19

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