Other laptops in the house are on wi-fi, but this one cannot get a proper internet connection. It's an HP running Windows 7.
I have tried many solutions I have seen online, such as:
- Gone into connection properties and ensured IPv4 and IPv6 were enabled, with IP address and DNS server address set to be obtained automatically.
- Scanned with Malwarebytes
- Ipconfig /release and /renew
- a "netsh winsock reset"
- Using an ethernet cable directly to the router
- Checking for a ZeroAccess RootKit
I haven't tried anything with the drivers, but I don't know anything about how to update those. I also was unable to do a system restore for some reason. Is it possible that updating to Windows 10 would solve the issue?
Any help would be appreciated. Here is what I get from doing an ipconfig on the command line.
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