Wednesday, November 4, 2015

system restore - Exchanging a brand new laptop because of a dead pixel, is there any way to re-validate my Microsoft Office product key?

I just bought a brand new laptop (Toshiba Satellite L655-S5155) and realized AFTER I had installed Norton 360 and Microsoft Office Home and Student 2010 that the monitor has a dead pixel.


I'm exchanging the laptop, since I haven't done anything else with it but would like to know if there's any chance that a system recovery or system restore would enable me to use the same product key for these programs on the new laptop?


I know the Norton 360 can be used on up to 3 devices, so I should be able to use it again but the Office Suite is not so flexible. The only reason I'm apprehensive about having the store simply give me a new suite is because the FIRST issue I had was with them giving me the wrong computer so they have already given me a new Office Suite once before. I'd hate to ask for another one for free if I can avoid it.

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