Sunday, April 26, 2015

drivers - USB Stick is recognized by PC but cannot be opened

My new USB Stick with important data can't be opened by my or my friend's Windows Computer anymore. I can tell that it is recognized by it since a "device" is "mounted" under E:/ and my computer makes a sound when I connect it but it won't show the USB's original name nor does it allow me to access the data.



When I click on it it asks me to insert a USB-Drive.




  1. I have tried already to deactivate and reactivate the USB Stick

  2. to deinstall and reinstall drivers for the USB-Stick

  3. to rename the driver letter from E:/ to P:/ and back to E:/


  4. and put it into the freezer for 20 minutes (my friend recommended this)



I hope anybody can help me out with this as the data is really important to me.



Here is the data that my system gives me for the Stick:




  • Device Name = Port_#0003.Hub_#0001

  • Description = Samsung Flash Drive FIT USB Device


  • Device Type = Mass Storage

  • Connected = Yes

  • Safe To Unplug = Yes

  • Disabled = No

  • USB Hub = No

  • Drive Letter = E:

  • Serial Number = 0329516090014309

  • Created Date = 25.12.2016 18:22:06

  • Last Plug/Unplug Date = 25.12.2016 16:54:20

  • VendorID = 090c


  • ProductID = 1000

  • Firmware Revision = 11.00

  • USB SubClass = 06

  • USB Protocol = 50

  • USB Class = 08

  • Service Name = USBSTOR

  • Service Description = @usbstor.inf,%USBSTOR.SvcDesc%;USB Mass Storage Driver

  • Driver Filename = USBSTOR.SYS

  • Device Mfg = Compatible USB storage device

  • USB Version = 2.10


  • Driver Description = USB Mass Storage Device

  • Driver Version = 10.0.14393.0

  • Driver InfSection = USBSTOR_BULK.NT

  • Driver InfPath = usbstor.inf

  • Instance ID = USB\VID_090C&PID_1000\0329516090014309

  • Capabilities = Removable, UniqueID, SurpriseRemovalOK



Edit 25.12.2016 - Opposed to another question posted here I have no access to the storage size information of my flash drive - hence it must be a different problem.

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