Friday, July 3, 2015

External USB disk drive cannot be remounted in Windows XP


I have Maxtor Basics Desktop 1TB external USB drive connected to Windows XP. The dirve's firmware puts it to sleep after 10-20 min of inactivity and then the drive cannot be mounted unless I reset it via power connector.
While in sleep mode I can see the device in the Device Manager under both Disk drives and USB sections.
Is there a way to get the drive out of sleep mode without hard reset?


Thanks


Answer



From Windows XP USB Guide :



USB Device Stops Working or Won't Resume



  • WinXP by Default turns off USB Root Hubs to Conserve Power causing some
    devices not to resume correctly after
    Windows resumes from sleep,
    hibernation or computer inactivity

  • In the Device Manager -> Universal Serial Bus Controllers -> USB Root Hub
    -> Power Management, Uncheck the box per the illustration below. Uncheck
    all boxes on all root hubs.



EDIT


From this thread :
Sleep (aka Power management) problem with external USB (Maxtor Basics)harddisk



I downloaded from Seagate the Maxtor OneTouch Lite software (and inside
is a program named "Maxtor Manager"),
which was NOT recommended for my
Maxtor Basics Desktop drive. If
installed, I can select my external
drive and I can set the sleep
intervall. That solved my problem.



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