linux - Creating multiple SFTP users for one account

I'm in the process of migrating an aging shared-hosting system to more modern technologies. Right now, plain old insecure FTP is the only way for customers to access their files.

I plan on replacing this with SFTP, but I need a way to create multiple SFTP users that correspond to one UNIX account. A customer has one account on the machine (e.g. customer) with a home directory like /home/customer/.

Our clients are used to being able to create an arbitrary number of FTP accounts for their domains (to give out to different people). We need the same capability with SFTP.

My first thought is to use SSH keys and just add each new "user" to authorized_keys, but this is confusing for our customers, many of whom are not technically-inclined and would prefer to stick with passwords.

SSH is not an issue, only SFTP is available. How can we create multiple SFTP accounts (customer, customer_developer1, customer_developer2, etc.) that all function as equivalents and don't interfere with file permissions (ideally, all files should retain customer as their owner)?

My initial thought was some kind of PAM module, but I don't have a clear idea of how to accomplish this within our constraints. We are open to using an alternative SSH daemon if OpenSSH isn't suitable for our situation; again, it needs to support only SFTP and not SSH.

Currently our SSH configuration has this appended to it in order to jail the users in their own directories:

# all customers have group 'customer'

Match group customer
    ChrootDirectory /home/%u    # jail in home directories
    AllowTcpForwarding no
    X11Forwarding no
    ForceCommand internal-sftp  # force SFTP
    PasswordAuthentication yes  # for non-customer accounts we use keys instead

Our servers are running Ubuntu 12.04 LTS.

Answer

Our solution is to create a main user account for each customer, such as flowershop. Each customer can create an arbitrary number of side accounts with their own passwords, such as flowershop_developer, flowershop_tester, flowershop_dba, etc. This allows them to hand out accounts without sharing their main account password, which is better for a whole bunch of reasons (for example, if they need to remove their DBA's account, they can easily do that without changing their own passwords).

Each one of these accounts is in the flowershop group, with a home folder of /home/flowershop/. SSH uses this as the chroot directory (/home/%u, as shown in the configuration in the question).

We then use ACLs to enable every user in group flowershop to modify all files. When a new customer account is created, we set the ACLs as follows:

setfacl -Rm \
d:group:admin:rwx,d:user:www-data:r-x,d:user:$USERNAME:rwx,d:group:$USERNAME:rwx,\
  group:admin:rwx,  user:www-data:r-x,  user:$USERNAME:rwx,  group:$USERNAME:rwx \
/home/$USERNAME/

This does the following:

• Gives group admin (for us, the hosting providers) rwx


• Gives user www-data (Apache) r-x to the files*


• Gives user $USERNAME rwx to the files


• Gives group $USERNAME rwx to the files

This setup appears to be working well for us, but we are open to any suggestions for doing it better.

_{* we use suexec for CGI/PHP running as the customer account}