Hi guys and Merry Christmas.
Got an email from a client late on Christmas Eve (joy) saying their website was down. We are looking to create a new site for them and take their hosting in the process. We have had issues with their existing hosting company in getting the domain name transferred with them dragging their heels and coming up with excuses as to problems. We finally got the domain name transferred to the new host on 21st December. Doing a whois I can see the new registrar details and I received a message from the registration company that the domain had been transferred.
I should point out that we decided to leave the existing website in place for the time being and get the new one set up before changing the name servers over. The name servers are still the old ones and haven't been touched but the website is now down and I don't know whether the cause is down to the domain transfer or whether there is a problem with the name server.
Checking the DNS Record on network-tools.com returns:
DNS servers
ns67.1and1.co.uk [217.160.80.173]
DNS server returned an error: Name server failed
Would this suggest a problem with the name server or can I do something with the domain to resolve this?
The domain is eyres-furniture.com
Answer
After the transfer the old registrar removed the name entries from their name servers.
But without giving at least the domain name nobody can help you further.
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