Monday, May 15, 2017

security - Personally identifiable information (PII) on shared web hosting



Hey folks, I am providing web hosting services (shared and dedicated) and have had one of my shared hosting clients mention needing an SSL cert for their site where they are collecting insurance quotes in a form, including names and social security numbers. My privacy sense is tingling, and I'm pretty sure it's not legal (in the US) to do this on a shared system, but can't find anything to support my thoughts outside of PCI-DSS, but the customer isn't processing payments through the site so I'm not sure if that applies. I'm reading lots of policy documents where people advise to minimize and manage the PII footprint internally, but as the host I don't want to put all of my customer's clients at possible risk. I'm not looking here for legal advice necessarily, but perhaps someone in a similar position to mine can provide some rule of thumb or point me in the right direction.


Answer



I wouldn't even consider doing this on a shared or VPS system.
The risks are too great for information loss/leakage. As a hosting provider, I'd be seriously scared about it too, and probably offer them a cheap dedicated box instead.


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