Saturday, May 25, 2019

Why is the wrong name server information at crsnic.net & gtld-servers.net?



Did I screw this up? I don’t even know how this might have happened, so I’d like to learn. I’m trying out HostGator’s reseller service and I bought a domain name through it, but I didn’t want the default name servers and so I changed them during the registration. After registration the domain name record is correct everywhere except at whois-servers.net and whois.crsnic.net and it looks like the DNS network is using that same information.





$ whois -h whois.enom.com. example.com
...
Name Servers:
dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

...
$ whois -h whois.crsnic.net. example.com
Domain Name: EXAMPLE.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS1.HOSTGATOR.COM
Name Server: NS2.HOSTGATOR.COM
Status: clientTransferProhibited
Updated Date: 01-jun-2010

Creation Date: 31-may-2010
Expiration Date: 31-may-2011

>>> Last update of whois database: Tue, 01 Jun 2010 19:20:47 UTC <<<
...
$ dig +norecurse @b.gtld-servers.net. example.com. NS
...
;; AUTHORITY SECTION:
example.com. 172763 IN NS ns2.hostgator.com.
example.com. 172763 IN NS ns1.hostgator.com.

...


My next step is to let HostGator have a look, but first I want to better understand how this happened.



Thanks.


Answer



I would contact the registrar to ensure they actually pushed the change out to the root DNS servers and have the correct information on file. I haven't used HostGator specifically, but some of the registrar APIs that I've had to talk to in the past have been.... glitchy.


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