Thursday, January 1, 2015

windows - diagnostic tool for the power supply?



Essentially, I'm trying to get to the reason why my computer (with XP home) crashes, at least once per day (the crashes seem to be getting more frequent now). By "crash", I mean it freezes up on me: no mouse, no keyboard and the fans seem to get a little louder. There is no BSOD or anything similar. If audio was playing, then I get the monotone, repeating "broken-record" sound (that's the best I can describe it).




I've downloaded memtest. I will do that shortly.



I thought that while I was at it, I'd also put this question out to all of you: I suspect my power supply is playing a role in all this; can you recommend a diagnostic tool that tests the power supply? whether I have a good/bad power supply? I apologize in advance if that's being naive (because perhaps you don't test the power supply!?)



Two things:



1) The power supply is hooked up to a UPS unit; 2) it has been hot here lately.



Any help greatly appreciated.




Edit: From the suggestions below, it looks like I should also be considering an overheating issue.


Answer



Sounds like heat, especially if the fans get louder. Try putting the computer in an open area, and run the system with the side panel off / open and see if you still get "freezing." If there's dust in there, blow it out thoroughly. I usually use an air compressor at about 40 PSI to clean my electronics out.



Power supply issues usually cause direct reboots or no boot at all, in my experience.



One way to test your power supply is by unplugging non-essential components such as extra hard drives, external USB drives, etc. and running only with the core components.



One other check you might do is go into your computer's BIOS and look at the voltage readings of the 3.3v, 5v, and 12v. If they are really high or really low (+/-.3v, +/-.5v, or +/-0.5v respectively), then you might indeed have a power supply problem.



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