Friday, January 16, 2015

Windows Explorer Keeps On Crashing


I'm lost...


I'm using Windows 7 Ultimate 64bit.
My Pc is up to date(windows updates) and I've used Winutilities to scan my registry.


My explorer.exe keeps on crashing. Just randomly it seems.
I don't even need to be doing anything particular.


I do have experience with pc in general as I'm a software developer.
I know you will require additional info, but i don't know what, so just leave a comment and I'll update.


Additional info


I think i should also mention that explorer is the only app that crashes on my pc.


The crash report i got now:



Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Hang Signature: 0a1b
Hang Type: 16897
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 7177
Additional Hang Signature 1: 0a1bdae38ae7300761c516c4416d992c
Additional Hang Signature 2: 1c51
Additional Hang Signature 3: 1c518a49cc7d37652d26c521e96f66c2
Additional Hang Signature 4: 521e
Additional Hang Signature 5: 521e607ec26a72aab4ae5a7126916ef3
Additional Hang Signature 6: e5e3
Additional Hang Signature 7: e5e3ca31dad607fa7b858ff5ea5c0fa9

Running scf /scannow returns: Windows Resource Protection did not find any integrity violations so no probs there


I finally ended up formatting..


Answer



It seems to me that Winutilities is the culprit,
And during some cleaning it may have cleared a registry entry and messed with explorer :S
Usually Explorer.exe is a bad to repair so:


1-If you can, restore registry entries from Winutilities usually these applications keep a backup somewhere.


2-Check system file Repair Windows 7 System Files with System File Checker


3-If this is not working you can try Through System Recovery Options at Boot from your Original Windows 7 Disk or any Windows 7 64bit Recovery Disk.


4-If this is not working and you want to keep your Settings,account,Appdata
you can try a Windows 7 installation repair


ThatÅ› the best you can do before clean re-formatting


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