I was normally using windows 10 as i do every day, when it got stuck on some heavy operations. I thought it was normal as my computer hardware is quite slow. After waiting i decided to force reboot it.
At this point i was unable to boot back in Windows. After showing the windows logo it started doing some weird attempt to recovery which always led to a black screen.
The same screen showed up when trying to get into safe mode.
I booted my Ubuntu and created a bootable Windows 10 USB to try to recover the disk.
When i booted the USB the windows logo showed up, and then we are back to a black screen. (Without the recovery attempt).
I also tried to create the bootable usb from an another Windows computer using both rufus and the Windows Media Creation Tool. Neither of them worked.
What am i missing? Any suggestions?
Answer
Few things to try if you haven't already:
Ensure all external devices and peripherals like USB, external HDD,
printers etc are unplugged (except for keyboard/mouse) and then
restart.When you're at the black screen try CTRL + ALT + DEL. If this wakes
the PC, it should be on a screen where there are power options on the
bottom right. Click restart (or hold shift then click restart for
boot into safe mode).An alternative to this is holding Win key + CTRL + Shift + B to
attempt to restart display drivers. If successful there's meant to be
a beep which at least shows Windows is responsive.If you haven't already try powering down the PC by holding the power
button in for 5-10 seconds. Or alternatively powering it off then
unplugging it from the mains power for a minute then powering back
on.
Hope it helps.
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