Saturday, April 4, 2015

Windows 7 Black screen of death after RAM upgrade

A co-worker of mine upgraded his pc to 4 gigs of ram from 2.


After installing the new RAM his computer boots ok, he gets to the login screen, logs in fine, and then his computer screen goes black with just an active mouse cursor.


Running in safe mode works fine.


Update 1:


Safemode with Networking has the same black screen with active mouse.
Safemode correctly reports the machine having 4 gigs installed.

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