Monday, June 29, 2015

Dell Inspiron N5030 restore factory settings from Windows 8



My stepson has a Dell Inspiron N5030 that did have a recovery partition on it. Early in the year we upgraded to Windows 8 but he is no longer happy with it and wants to go back.




We've tried a few things but don't seem to be able to find how to get back to Windows 7. We managed to get into the advanced boot options but the Dell system restore tool doesn't seem to be available.



Can anybody help, or have we lost our factory image?


Answer



If you have a product key for Windows 7 that came with the laptop then you should be able to use a retail CD or download an appropriate ISO (see Where can I download Windows 7 (legally from Microsoft)?) and use that key to activate it with an OEM license. There are many forum posts on the internet where people have reported success doing this, although some claim that you need to choose to activate by phone.


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