Saturday, June 20, 2015

windows 7 - After running disk check on an external hard drive, folders and files disappeared

I have a 1TB external hard drive( NTFS, my passport Western Digital).


Yesterday I right clicked on the drive in Windows 7 my computer > properties > tools -> check now > and I check both these boxes:



  • Check Disk dialog box Automatically fix file system errors

  • Scan for and attempt recovery of bad sectors


After about 2 hours, the process finished, but when I go to my external hard drive I just found 30 GB of my files and folder remaining and other the (about 900 gb!) were lost!


The free space of disk wasn't changed so maybe the folder and files are not deleted.


Why was the data deleted?


Chkdsk tell nothing me when it completed! If data disappears it usually is because files are damaged and the Chkdsk utility attempts to separate the damaged files out BUT there aren't any files or folders with such as these names "found.000" or "*.chk" in my external hdd. (showing hidden and system files is on)


Note: I found my chkdsk log in event view in windows cp :
there were a lot of records like this : Deleting orphan file record segment 60010.


How do I get my files back?

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