I have Windows 7 Home Premium, and would like to do some maintenance tasks such as running Disk Defragmenter. However, this and other programs and applications that I'm accustomed to using are now blocked.
For these programs, there is a shield icon next to their icons and nothing happens when I click on them. I notice that the screen blinks slightly, but I do not get prompted for a password and the program still does not run. It seems these programs may only be accessible through an Administrator account. However, right-clicking and selecting "Run As Administrator" does not work.
After some research, I found a way to enable the hidden built-in Administrator account.
- I booted the computer into safe mode.
- In the command prompt, I typed
net user administrator /active:yes
. - I gave the account a password.
- I rebooted the system.
There is now an Administrator account on the home screen. However, the locked programs behave no differently for me when I use this account.
What could cause this problem? How can I fix it?
update :
I am able to now use a few things I wasn't able to before I activated the Administrator account, such as the defragmenter, but still most access is denied.
When I try to access programs the screen does not blink. The frame around the box that is open does and the cursor wait circle (which used to be the hourglass) pops up for a few seconds, but then nothing happens. There is no prompt for password. I assume I still don't have permission though I have gone through several routes to enable this.
I have disabled UAC as well by modifying in the registry the LUA setting value to 0. I have tried system restore with no results. I am unable to use the troubleshooters, updates, wizards etc. I keep getting error messages when I do so. This occurred before I modified the value as well.
This is my home computer.I received this PC as a gift from a . I have had it for about 2 months and it was working fine until a few days ago when I noticed my sound was no longer working. Another thing I have discovered are old program files as far back as 2006. My claimed he reformatted this PC. It had Vista on it and he put 7 on it. I don't believe he correctly reformatted and installed the Windows 7 OS if there are still old files on it. Am I right?
My installed Webroot as my anti-virus. I was using AVG, but he uninstalled it. I asked if this would be safe and he assured me that the Webroot would be sufficient because Windows has a security suite built in. I now believe that he was referring to Windows Defender and it is turned off. My brother recommended I try Advanced System Care, when I scanned my drive there were 11 system problems and almost 10,000 security issues. It claimed to resolved this, but I still have limited access and errors.
Is there anything I can do besides starting over and reformatting and installing better anti-virus, though I am unsure if security is even the issue here. My failed to give me the Windows 7 disk. We are not able to communicate at this time. What are my options?
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