I realize that there are tons of questions with similar symptoms, but I checked most of them and could not find an answer.
My system setup is as follows; nothing special running in the background:
- Windows 8.1 64-bit.
- Office 2013, no add-ons, no macros.
- Intel i7
- 8GB of RAM
- SSD
What happens is that from time to time something happens to MS Word (while I am editing a document) and it becomes unresponsive eating up 100% CPU, scrolling is jumpy, etc… This is probably related to certain documents; I’ve noticed that it happens with certain documents more often then others. I know what the problematic documents are, but I cannot not work with them. Copy and pasting the content into a new document does not help and the documents in question are not particularly large.
So how to debug this issue? Where do I start?
How can I inspect the document to see what kind of stuff (in addition to plain text) they put in there? I tried the “inspect document” thing and it found some stuff, but it is not very informative - it just says “custom XML found,” “invisible objects found,” etc… I tried removing what can be removed, but this did not help. I would like to actually see what has it found.
How can I debug Word when the problem occurs?
Any other ideas?
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