Tuesday, September 2, 2014

Windows 7 installation - CDDVD driver issue on laptop


I'm installing Windows 7 Ultimate 64bit from an MSDN download onto a new Dell Studio 1558 laptop.
Right after clicking "Install Now" I get the following message in a window titled Load Driver:



A required CD/DVD drive device driver
is missing. If you have a driver
floppy disk, CD, DVD, or USB flash
drive, please insert it now.



I went to Dell support and tried to download a driver, but all I found was a firmware upgrade executable for DOS and for Windows.


How can I overcome this problem? I'm not even sure which driver model I have inside the laptop...


Answer



I have seen this before, most of the time it is a corrupt download or corrupt burn job, retry the download and burn it at a slow speed.


If this does not work the suggestion by Shinrai will get it installed. (Install from USB drive)


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