Thursday, May 28, 2015

laptop - Keyboard typing random forward slashes by itself



I just bought a ACER ASPIRE V3-572G laptop that came with a preinstalled Windows 8.1, booted it up, set up the OS, installed virtually nothing and then started getting some Windows updates. Got a bunch of them, then some bigger one (~770MB - KB3000850) started failing because something was locking up the files.


I deleted the McAfee LiveSafe that came with it and it installed the update just fine. Restarted the thing and weird stuff started happening, couldnt enter my password because some characters were being automatically typed into the text box, finally got in, system was behaving kinda weird, sort of being interrupted and when typing into browser address bar I noticed that forward slashes are being typed by themselves, opened up a text editor and so it was. '////////' everywhere. Thats the story.


I am pretty sure the key is not stuck, I barely touched the keyboard and it was in my line of sight all the time so nothing was spilled or anything, plus the forward slashes come at random, sometimes not at all, sometimes its like ticks, sometimes as if the key was pressed down.
Should I start rolling back windows updates, cause I did some typing during the setup phase and didnt have this type of problem. Any way to track down what is causing it? Don`t really want to factory reset and then have the same thing all over again.
Any help will be greatly appreciated.


Answer



This does not sound like a problem you want to mess with. Just exchange it for one that works before warranty is up.


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