Sunday, February 19, 2017

Client can't see website

A simple temporary landing page:
http://www.carltonforestgroup.com/



Hosted on shared hosing that I control. They control DNS and have pointed to my server IP using an A Record. "www" is pointed to carltonforestgroup.com using a CName.



Client can't see page and receives this message in IE10:




This page can’t be displayed
Make sure the web address http://carltonforestgroup.com is correct.
Look for the page with your search engine.
Refresh the page in a few minutes.
Check that all network cables are plugged in.
Verify that airplane mode is turned off.
Make sure your wireless switch is turned on.
See if you can connect to mobile broadband.
Restart your router.

Fix connection problems


Everywhere I test the site from is fine including:
http://ismywebsiteupnow.com/en/quicktest.php?action=result&qtid=1118415&r=7939



I just want to check I'm not missing anything and that I can advise them that this is a problem local to their network?

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