raid - Windows Tool to read S.M.A.R.T. attributes on SATA drive in HP D2700 Enclosure using P812 Controller

I've got two HP DL380 G7 servers + P812 controller + D2700 enclosure. They're database servers with 144 Gb RAM. P812 firmware is 6.40, D2700 is at 0147

They both worked great with 18 OWC Mercury Extreme SSDs (SATA). After I added 6 more SSDs in both D2700 enclosures to make 24 SSDs in each enclosure, one of the servers is exhibiting very poor disk performance compared to how it was before the upgrade and compared to the other server.

So I suspect that one of the 6 SSDs that was added to the server with poor performance is faulty. But which one? HP Arrays Configuration Utility doesn't show any issues and no issues appear at POST. Even the long ACU report doesn't show anything.

So I'd like to see the S.M.A.R.T. attributes for these drives to see if I can pick out the one failing. Is there a Windows tool that will allow me to view S.M.A.R.T. attributes in this configuration?

In a very similar question 3rd party SSD drives in HP Proliant server - monitoring drive health it is suggested to use smartctl from smartmontools. Unfortunately, I'm not having any luck seeing the SSDs behind the P812+D2700 - how can I make smartctl work?

C:\Program Files\smartmontools\bin>smartctl -a /dev/sdc,0 -T permissive -s on
smartctl 6.3 2014-06-23 r3922 [x86_64-w64-mingw32-2012r2] (cf-20140623)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Vendor:               HP
Product:              LOGICAL VOLUME

Revision:             6.40
User Capacity:        5,760,841,244,672 bytes [5.76 TB]
Logical block size:   512 bytes
Rotation Rate:        15000 rpm
Logical Unit id:      0x600508b1001cf0ebb14e9131d7XXXXXX
Serial number:        PAGXQ0ARXXXXXX
Device type:          disk
Local Time is:        Fri Dec 12 18:42:32 2014 EST
SMART support is:     Unavailable - device lacks SMART capability.


=== START OF ENABLE/DISABLE COMMANDS SECTION ===
unable to fetch IEC (SMART) mode page [Input/output error]

=== START OF READ SMART DATA SECTION ===

Error Counter logging not supported

Device does not support Self Test logging

Here is the output for the command suggested by the very similar question (I changed /dev/sda to /dev/sdc because that's the device of the first volume on the P812:

C:\Program Files\smartmontools\bin>smartctl -a -l ssd /dev/sdc -d sat+cciss,1
smartctl 6.3 2014-06-23 r3922 [x86_64-w64-mingw32-2012r2] (cf-20140623)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

/dev/sdc: Type 'sat+...': Unknown device type 'cciss,1'
=======> VALID ARGUMENTS ARE: ata, scsi, sat[,auto][,N][+TYPE], usbcypress[,X], usbjmicron[,p][,x][,N], usbsunplus, areca,N[/E], auto, test <=======

Use smartctl -h to get a usage summary

Answer

Here is the answer to the original question, asking for a Windows tool that will allow me view S.M.A.R.T. parameters on SSDs that sit behind an HP SmartArray P812 on a D2700 chassis:

I've edited the answer as of Aug 29, 2017. Originally I concluded that there was not a windows-based tool that allows me to query the S.M.A.R.T. parameters on a SATA drive in a D2700 enclosure using a P812 controller, I see this is not completely accurate. While the HP Arrays Configuration Utility (ACU) does not allow me to query the S.M.A.R.T. parameters, it does notify me when a drive is predicted to fail soon and this notification also appears in the Array Diagnostics Report.

As of the time of the original answer, I considered these three candidates but none of them did the job at the time. The comments below might not be accurate any longer:

• SmartmonTools/smartctl - looks like querying S.M.A.R.T. behind an HP controller is supported on Linux according to 3rd party SSD drives in HP Proliant server - monitoring drive health, but the windows version of smartctl does not appear to support cciss driver which is needed for HP SmartArray controllers according this



• HP SSA CLI - has extensive support for HP controllers, but no support for S.M.A.R.T. - HP seems to favor their own SmartSSD Wear Gauge technology. The command I used is: "controller slot=1 ssdphysicaldrive all show detail" another useful command is "controller slot=1 show ssdinfo"


• HD Sentinel - advertises support for HP Controllers here, but when you read the fine print here it says it can't peer behind HP SmartArray controllers