Friday, May 1, 2015

How can I make Windows see the laptop's keyboard and track pad again?

Yes, this is "similar" but not the same to this other post.



Device is MSI MS-1756 (GE70 0NC) Specs here
BIOS Ver E1756IMS.10F 12/28/2012 15:13:13
EC 1756EMS1 Ver 4.0 10/30/2013
OS Windows 7 SP1



This laptop has been a decent laptop for my wife. However about a week ago (just past the 1 y warranty) the laptop's keyboard and mouse stopped working in Windows 7. USB External keyboards and mice work fine. Keyboard works in the BIOS.



Here is the grind:





  1. Keyboard works in BIOS.

  2. Keyboard works in DOS.

  3. Keyboard works in Linux CLI.



What I have tried:




  1. "Resetting EC" unplug laptop, remove battery let set (left it for a whole day)


  2. Flash BIOS version RESET EC again.

  3. Flash EC Version.

  4. Boot without battery installed.

  5. Re-Install Windows (KB & Mouse don't even work in Windows Setup or PE)

  6. Ubuntu 13.10 LiveCD KB Doesn't work in GUI, However booting into text mode KB does (kinda).

  7. Windows 8, Tried to install and nothing..



It has something to do with ACPI, If I boot the LiveCD hit ESC then F6 select "acpi=off" then enter, then the laptop keyboard works in the Ubuntu GUI, but the trackpad doesn't.

No comments:

Post a Comment

linux - How to SSH to ec2 instance in VPC private subnet via NAT server

I have created a VPC in aws with a public subnet and a private subnet. The private subnet does not have direct access to external network. S...