Tuesday, May 19, 2015

windows 10 - I dropped my Western DIgital Passport 2TB HDD. It shows up in Disk Management but as Not Initialized and Unknown

I dropped my Western Digital 2TB HDD Passport from around knee-height. When I reconnected it to my laptop, it showed up with the popup of Safely Remove Hardware. It is visible in Device Manager (as My Passport, with all properties) and in Disk Management (as Disk 1: 1.8TB, Unallocated, Not initialized). Disk management gave me a popup of initializing as MBR or GPT, GPT was selected by default and after finishing that action, I was able to browse and view the files, but after some time windows hung and the laptop restarted after which I was unable to see the drive in File Explorer again. I went ahead and opened Disk Management and it was Unknown, Not initialized this time and when I right-click and select initialize, the GPT option says the drive isn't large enough and MBR says Device error. When I went back to disk management and tried to refresh and then initialize, the initialize option is greyed out. Any help would be appreciated. It would be great if the data is recoverable but even formatting it to reuse the drive would be good.

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