Thursday, May 14, 2015

windows xp - Very long delay just waiting for "verify shutdown prompt"

My Windows XP SP3 machine recently started having this problem after I did a virus scan and cleaned up some viruses.



  1. I click Start > Shutdown.

  2. There is a full three minute delay.

  3. Finally, I get the "Shutdown, Restart, Cancel" dialog.

  4. After another full three minute delay the computer actually shuts down.


Step 4 is probably caused by something not shutting down when Windows tries to close it; I'm not worried about that yet and have seen countless mentions/solutions for it.


However, what would cause the issues in Steps 2/3?


What is Windows doing during step #2? I thought it would just immediately jump from #1 to #3 like it used to. Isn't it just an "ask the user what he wants to do" prompt, and the system hasn't really started to actually do/shutdown anything yet?

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