For Christmas, my little brother got an Iomega 500GB portable hard drive. It'd been working well, but last week it flat died, and the company's trying to shirk it, claiming it's not under warranty and saying it'll cost at least $900 to recover the data from the drive. He's still trying to fight the warranty thing, but wants to know, should it boil down to it, what other options exist for recovering the data from the drive.
(in before "BACK UP!")
Answer
Have you ascertained whether it's the drive that's actually died, or just the enclosure?
If it's the latter and the company won't admit it's under warranty you could take the drive out and either put it into another enclosure or connect it directly to a computer and see if you can recover the data that way. Don't do this while there's a chance you might get something from the company as dismantling the drive will invalidate the warranty.
If it is the drive that's failed you are looking at serious money to recover the data from it.
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