Sunday, November 23, 2014

hard drive - How to access S.M.A.R.T. values when using RAID and Intel Matrix Storage?


We have a RAID 5 array using Intel Matrix Storage (i.e. a motherboard based RAID). One of the hard drives has started to make a grinding noise, and the array is currently rebuilding.


We'd like to interrogate the S.M.A.R.T. values on the Seagate drives, but for some reason none of the programs we've tried have been able to read the S.M.A.R.T. values.


Is there any technique for reading the S.M.A.R.T. values out so we can tell which drive is on its last legs?


Answer



If the Intel Matrix Storage Manager doesn't tell you about the drive's (SMART) status, then perhaps (or, as well) just use Seagate's (bootable) Seatools utility to diagnose the Seagate drives.


You simply have to set the BIOS from 'RAID' to 'IDE', and the drives should be visible as individual drives to the bootable Seatools media.


Once you've used it to diagnose the drive, turn the RAID back on in the BIOS and you should be back the way you were (RAID configuration will remain). At that point you can plan to swap the faulty drive (if needed).


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