I have an external hard drive I used for backups a Seagate 5TB ST5000DM000.
It started having issues so I did a surface test and discovered over 20000 bad sectors (all in one spot so obvious drop). Anyway, I bought a new drive and cloned for a second drive so all good about the data.
Then I decided to wipe the drive, so it would re-allocated the bad sectors and then do a one time backup and just put it away, just in case.
However, the wipe seems to have wiped all SMART data on the drive and its ability to even keep track of bad sectors or other metrics?
Here is what Crystal disk info gives, almost nothing.
I did a full disk wipe, not just a partition wipe. I did try restoring the disk from a backup of it being new but this state still remains.
Is there any way to restore the SMART capability?
(The drive does work, but slower, and it seems that it cannot remember bad sectors and often sees write errors.)
Answer
Wiping the disk only touches upon the data of the disk and does not affect
the firmware. The firmware is usually baked into the chip on the disk and
cannot be changed, since it is usually also encrypted and digitally signed,
so is well-protected against hacking.
Once a disk starts dying, there is no way to fix it, the disk has just reached
its end of life. Sometimes the disk errors have to do with spots on the disk
losing their magnetism, and that problem can be fixed by either a slow
(not quick) reformat of the disk to renew the magnetism - the data itself
may possibly be saved by products such as are listed in
this answer.
The only way to keep your data safe is to have a backup on another disk,
since for two disks to fail at the same time is unlikely.
Keep also an eye on the S.M.A.R.T. indicators of the disk(s),
which may give an early alert of problems.

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