Sunday, November 16, 2014

Windows Update error 0x80070006


I've noticed that my Windows 10 is no longer updating itself. When I run the Settings app and issue an update command, this message appears.



There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070006)



Of course, standalone updates install well. I have also been able to run a manual update from PowerShell and get Windows 10 to build 14393.970. Plus, Windows Defender keeps updating itself, so updating in general is possible.


I have tried running Microsoft Windows Update Troubleshooter. (The latest version from Microsoft website.) Nothing happened. I have also tried an equivalent from tenforums.com. Not only did it not fix my problem, it broke Windows Defender too. (System Restore came to rescue.)


Answer



I have had this issue on my work PC and found that errors reporting an invalid handle can arise from Windows Update running in its own process.


You can try checking if Windows Update is running in its own process, and if it is, set it to share and reboot.


To check if it is in its own process, you can run sc query wuauserv in an elevated command prompt, and check what TYPE is reported. For example, one that is is set to run as its own process will look like this:


Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sc query wuauserv
SERVICE_NAME: wuauserv
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

To set it to shared (as it should be), run sc config wuauserv type= share, then reboot your PC (reboot is necessary because of some issue with SIDs not being correct without bringing down the shared process).


Once done, Windows Update should be working (provided there is nothing else wrong with it) and running sc query wuauserv should return a TYPE of 20 WIN32_SHARE_PROCESS.


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